Tips

3 Secrets to Keeping Warehouse Employees

The demand for warehouses is expected to grow at an annual rate of 6% over five years. Yet studies indicate that the warehouse industry has one of the highest turnover rates. From 2016 – 2017, 25,000 warehouse employees quit their jobs, meaning more quit than were fired or laid off. Why is Warehouse Retention Difficult? [...]

Reducing Caregiver Turnover: Part 2

In 2017, it was reported that caregiver turnover rate was at an astonishing 65.7%. But why is this rate so high? And what can home care agencies do to fight it? Read our article and part 1 to find out! Attentiveness If your employee has a complaint, listen. Proving to your employees that you care [...]

Reducing Caregiver Turnover: Part 1

In 2017, it was reported that caregiver turnover rate was at an astonishing 65.7%. But why is this rate so high? And what can home care agencies do to fight it? Read our article and part 2 to find out! Scheduling There is nothing more that frustrates an employee than a boss that ignores their [...]

What to Look for in Customer Service Candidates

The average turnover rate for customer service employees is between 30-45%, more than double the average for all jobs in the U.S. Former employees cite repetitive work, lack of recognition, no career development, inflexible hours, disengagement, high-volume stress, abusive calls, and low job satisfaction as factors. Having to constantly replace employees does a lot of [...]

How to Hire Servers

Hourly restaurant employees have a turnover rate of 114%. The Council of Hotel and Restaurant Trainers reports that replacing an hourly restaurant employee costs $2,225. It’s vital that restaurant owners, employers, and managers hire the right employees. Here’s how. Hire Engaged Employees Working in a restaurant can be one of the hardest jobs in the [...]