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So far retinent_admin has created 42 blog entries.

What to Look for in Customer Service Candidates

2020-10-08T18:48:33-07:00June 15th, 2019|Blog, Tips|

The average turnover rate for customer service employees is between 30-45%, more than double the average for all jobs in the U.S. Former employees cite repetitive work, lack of recognition, no career development, inflexible hours, disengagement, high-volume stress, abusive calls, and low job satisfaction as factors. Having to constantly replace employees does a lot of [...] Read More

How to Hire Servers

2020-10-08T18:50:06-07:00May 23rd, 2019|Blog, Tips|

Hourly restaurant employees have a turnover rate of 114%. The Council of Hotel and Restaurant Trainers reports that replacing an hourly restaurant employee costs $2,225. It’s vital that restaurant owners, employers, and managers hire the right employees. Here’s how. Hire Engaged Employees Working in a restaurant can be one of the hardest jobs in the [...] Read More

Why the Tech Industry Has the Highest Turnover

2020-10-08T18:50:40-07:00May 1st, 2019|Blog|

According to LinkedIn, the top 3 industries with the highest turnover are media and entertainment, retailer and consumer products, and technology software at number 1. Their turnover rate? A whopping 13.2%. But with the average software developer salary at over $100K, why the high turnover? Rising Compensation Technology experts are in the highest demand ever. [...] Read More

3 Tips for Recruiting in Retail

2020-10-08T18:51:40-07:00April 15th, 2019|Blog, Tips|

Retail is among the top 5 industries with an incredibly high turnover rate. The turnover rate for part-time retail professionals is 67%, and 26% of retail employers report that their turnover costs have increased. On average, it costs $3,328 to recruit, hire, and train a $10/hr retail professional. Here are three tips for effectively recruiting [...] Read More

How IKEA Hired 280 Employees with Zero Spend

2020-10-08T18:52:17-07:00April 1st, 2019|Blog|

When IKEA, the world’s largest furniture retailer, began expanding in Australia, they knew their new stores would need employees as soon as possible. Their recruiting campaign was much more creative than buying job listing space on recruiting websites. They sent job applications directly to their consumers. IKEA decided to create “career assembly instructions,” a clever [...] Read More

Truck Driver Turnover Rate Decreased

2020-10-08T18:53:22-07:00March 20th, 2019|Blog|

During the first half of 2018, truck driver turnover was at a horrifying 98%. The freight and carrier industries were scrambling. However, through higher pay, turnover has decreased to 87%-- still high, but an incredible 11% difference! What Happened? The trucking industry tackled their extremely high turnover with higher pay, more than once sometimes, in [...] Read More

3 Ways to Keep Employees During Slow Business

2020-10-08T18:54:27-07:00March 5th, 2019|Blog, Tips|

Every business in every industry will eventually hit hard times. Slow business can be even more difficult to deal with when you have a high turnover rate. Employees often get nervous when business is slow, especially if it’s unexpected and sudden. When work gets slow, employees will usually begin looking for work elsewhere. Here are [...] Read More

Why Construction Isn’t Appealing to Young People

2020-10-08T18:55:07-07:00February 15th, 2019|Blog|

The construction industry is facing a labor and skilled worker shortage. Millennials and Generation Z are more drawn to universities offering degrees in technology, business, medicine, and the arts. They’re less likely to enter the construction workforce, and that means the construction industry needs to work harder and smarter at recruiting them by totally rethinking [...] Read More