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So far Retinent Admin has created 30 blog entries.

Fighting the Food Service Turnover

2019-07-02T21:07:16-07:00 August 1st, 2019|Blog|

The food service industry has one of the highest turnover rates at an incredible 72.9%. Let’s break down why, who, and how to stop it. Who’s Quitting? Turnover Rates Counter Service/Cashier: 36% Bussers, Dishwashers, and Runners: 34% Other (catering staff, sommeliers, etc.): 32% Bar Staff: 25% Managers: 23% Why Are They Quitting? Food service employees [...]

What to Look for in Customer Service Candidates

2019-06-21T15:29:11-07:00 June 15th, 2019|Blog, Tips|

The average turnover rate for customer service employees is between 30-45%, more than double the average for all jobs in the U.S. Former employees cite repetitive work, lack of recognition, no career development, inflexible hours, disengagement, high-volume stress, abusive calls, and low job satisfaction as factors. Having to constantly replace employees does a lot of [...]

Why You Need to Hire Teens

2019-06-21T15:29:06-07:00 June 1st, 2019|Blog|

It used to be quite common for teenagers to work part-time jobs on the weekend or during the summer to save up money for a vehicle and college. Unfortunately, as the minimum wage has risen, more older adults are finding hourly work appealing. Thus, more employers have been hiring adults instead of minors. Reports show [...]